Terms and Conditions
These are the Terms and Conditions for PANS-OPS CRM Master Classes. By sending a registration, the Terms and Conditions hereunder are accepted and agreed with. When in conflict with any Terms and Conditions sent to ANI by the customer, the Terms and Conditions established by ANI hereunder always prevail.
1. Registration Process
Registration is made by sending the registration form below. Do not send the registration before participation and budget for it is approved. The registration is a binding contract between the ANI and the company of the registered person. Should a registration be sent without prior approval and such approvel is never received, the registered person is liable for any financial consequences.
ANI will not be liable for any accident/damage during the course, during the stay and/or travel from/to participant’s home country. ANI will provide necessary support/first aid in case of such troubles.
Payment must be made by bank transfers. Payment by Cheque or Cash needs prior approval by ANI. Payment by Credit Card is also possible but is subject to a 4% fee. For payments by Credit Card contact the ANI, you will be directed to a page where the payment can be made. Complete payment must be received 30 days after the invoice date. Failing receipt of payment, The ANI reserves the right to either deny access to the class or withhold the course certificate. The invoice will be issued at ANI’s discretion or on request after the confirmation of registration.
Note: Bank transfer costs occurring by the paying bank are to be paid by the paying party. ANI pays the costs on the receiver side.
Cancellations up to 8 weeks before the starting date of the course are free of charge. For cancellations up to 6 weeks prior to the commencement of the course, 75% of the fees will be reimbursed. Cancellations within 6 weeks of the commencement of the course will result in a penalty fee of 100% of the tuition fees.
5. Force Majeure
If due to Force Majeure the course cannot take place, an agreement with the individual customer will be saught. This can result in re-scheduling the course or reimbursing the course fees. ANI cannot be held liable for cancellation or rebooking fees for travel and accommodation.